You can also visit their website: United Way 211 Helpline – Get Help | United Way of Greater Cincinnati () If you are 60+ or do not have internet access or access to a laptop, tablet, or smartphone to start the online application, call 211 and request to speak to a Care Coordinator or text 211CARES to 51555. The United Way of Greater Cincinnati Care Coordination team can help with the online Rent/Mortgage/Utility application. Those seeking information about the status of their application the status of a payment to a landlord, mortgage or utility company changing a current application or sending missing documents, can contact the Hamilton County Job and Family Services team at 513.946.1000 option 1. If you are unable to attach all the required documents to the application, you can e-mail them to – ĮMAIL – 513.946.1000 option 1 for status updates on submitted applications If the caseworker contacts you and requests additional information, a checklist will be e-mailed to you with a list of documentation still required. If you applied for RENT assistance, your landlord must be a registered vendor. If you are unable to attach all the required verifications to the application, you can e-mail them to After you Apply Landlord Vendor Registration How did you suffer a financial loss due to the pandemic? Ex. Please note: If your landlord does not complete the Vendor Registration, your application for assistance will be denied.Ī utility bill showing the amount owed, account number, and the name and address on the account. Landlord Vendor Registration – See the instructions below. Pay stubs covering 30 days and/or an unemployment statement or letter.Ī statement showing the amount currently owed for rent/rent arrears. Please be prepared to attach the following verification documents to your application: Type of Assistance Once you apply, you may be contacted to provide additional information about your circumstances. For households at or below 80% of the Area Median Income, Hamilton County will pay up to 15 months rent (12 past due and 3 future) and 12-months of past due gas, water and/or electric utilities: Number of People in Household The Hamilton County Rent and Utility Relief Program draws on funds to provide short-term assistance to renters who live in Hamilton County and can document income loss due to the COVID-19 pandemic.
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